All your questions; answered.
How do I get a Strata frame?
We sell our frames through authorized retailers and e-tailers nationwide. Please contact us for a local retailer.
How much does a futon frame cost?
Cost varies from frame to frame. Our Signature Collection costs more than our Carriage Collection due to the finished back panel. However, we have a frame for every budget. Please visit Why Strata to find out why our futons are the best quality, style and design at the best prices. We have a wide variety of price options for every budget. Your local retailer will have more information on specific pricing.
Do you sell frames with covers and mattresses?
We are specialized in making the best futon available, so we only sell the frame. However, we have excellent relationships with cover and mattress companies and would be happy to direct you to another trusted business. All of our photos feature SIS covers.
How long have you been in business?
We have made high-quality products since 2000.
What is Strata's warranty?
We offer a 5-year warranty, and have very few warranty claims. To read our full warranty, click here.
How long does assembly take?
Our Carriage Collection of frames take on average 30 minutes to assemble. Our Signature Collection adds an additional 15 to 30 minutes due to the finished back. However, the extra time is worth the effort. The beautiful finished product speaks for itself. The instructions are easy to follow and very straightforward. And, as always, we always welcome contact for assembly questions.
Where is Strata located?
Strata Furniture is headquartered in St. Paul, Minnesota. We have warehouses in both Minnesota and California.
Where are Strata frames made?
After visiting several manufacturing countries, Strata founded its construction facility in Malaysia where the frames are built using modern technology and exceptional quality control.
What are Strata frames made from?
Strata builds with two different types of wood. The Signature Collection is made from Nyatoh wood, which is a dense fine-grained wood with beautiful finishing capabilities. Our Carriage Collection is made from Malaysian rubberwood, which is very strong and comparable in density to North American ash and maplewood.
Does Strata's manufacturing deplete forests reserves?
No; Strata's frames are manufactured with plantation-grown, sustainable forest management. We are certified by the Malaysian Timber Industry Board.See our certificate.
If you have any questions or comments about our policies, please contact us at info@stratafurniture.com. We will respond promptly.